Call Centers

Scale your outreach without scaling your headcount.

Arnis pre-qualifies thousands of leads via SMS before your agents ever pick up the phone. More conversations, fewer wasted dials.

Powering 50+ high-volume call centers
A
Arnis AI
Hi Lisa, this is Mark from Apex Solutions. Do you have a minute for a quick call about your recent inquiry?
I'm at work right now, can you call later?
Of course! When works best for you today?
After 5pm works
You're all set. We'll call you at 5:15 PM. Talk soon!
Call Scheduled — Today, 5:15 PM
12K Leads/Day
TCPA Compliant
3.7x Conversion
Arnis
Dashboard
Campaigns
Contacts
Numbers
Settings
Dashboard
Balance
$312.40
Texts Sent
24,891
Scheduled
342
Connected
287
Daily Activity - Last 7 Days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Campaigns
Inbound Leads Q1 8,412 contacts Active
Re-Engagement Blast 3,290 contacts Active
Holiday Promo 5,100 contacts Stopped
New Campaign
Campaign Name
Campaign name
Contact List
Select a contact list
Inbound Leads Q1
Re-Engagement Blast
New Signups
Description
Describe your campaign...
Campaign launched!
Inbound Leads Q1 is now active
Contacts
NamePhoneStateList
Lisa Chen(555) 123-4567CAInbound Q1
James Miller(555) 234-5678TXRe-Engage
Maria Garcia(555) 345-6789FLInbound Q1
David Park(555) 456-7890NYNew Signups
Phone Numbers
NumberAreaStatusGroup
(555) 100-0001555ActiveMain Pool
(212) 100-0002212ActiveEast Coast
(310) 100-0003310ActiveWest Coast
Settings
Account
Company NameApex Solutions
Agent NameMark
Forwarding Number(555) 999-0000
Business Hours
Monday - Friday
Saturday
Sunday

See how Arnis powers
high-volume outreach.

Manage thousands of simultaneous conversations while your agents focus on the calls that matter most.

How it works.

Three steps to multiply your call center's output.

1

Load your lists

Import tens of thousands of leads via CSV, API, or CRM sync. Arnis segments them across campaigns and starts working in minutes, not hours.

2

AI warms every lead

Arnis sends natural SMS conversations at scale, gauging interest and timing. It handles objections, answers questions, and qualifies each prospect automatically.

3

Transfer ready leads

When a lead is qualified and wants to talk, Arnis bridges the call directly to your agents or schedules it for later. Your team only handles warm conversations.

12K+
Leads processed daily
3.7x
More connected calls
68%
Fewer wasted dials
24/7
AI-powered engagement

Built for call centers
that run at full throttle.

Everything you need to scale outreach without adding seats.

Parallel Campaigns

Run dozens of campaigns simultaneously. Each with its own agent persona, targeting rules, and transfer logic. Arnis handles the orchestration.

Smart Routing

Arnis routes qualified leads to the right agent based on campaign rules, timezone, and availability. No manual dispatching needed.

SMS Agent A Agent B Queue

Rate Throttling

Intelligent per-contact rate limiting prevents over-messaging. Stays compliant even at massive volume across multiple campaigns.

0 max 3 msg/min

CRM Integration

Syncs with Five9, NICE, Genesys, and 10,000+ tools via Zapier and Make. Your pipeline and dialer stay in sync automatically.

Flexible Transfer

Choose call-first or forward-first per campaign. Bridge calls instantly or ring your agents first depending on your floor's workflow.

Call First Fwd First

Analytics at Scale

Real-time dashboards showing contact rates, conversion funnels, agent performance, and cost-per-acquisition across all campaigns.

Built for volume.
Designed for control.

Monitor every channel, every campaign, and every agent from one place.

Live Operations
8,412
Active contacts
342
In queue
97.2%
Delivery rate
SMS Outbound
6,841
conversations active
Scheduled Calls
342
queued today
Connected
287
successful transfers
Inbound Q1
82%
Re-Engage
65%
New Signups
91%
Winback
47%

Ready to scale your call center?

Stop burning through lists. Let Arnis warm every lead before your agents pick up the phone.